By Friday afternoon a Binance spokesperson said there was around $100mn of unrecovered funds. That means investors and developers cannot easily move their tokens to a different blockchain to use or trade them elsewhere.īinance’s security team and other crypto network operators have steadily been freezing the stolen assets. Many of the world’s most widely used blockchains, such as Binance Smart Chain and Ethereum, run on separate technologies or use different tokens. The hack exploited a weakness that created extra BNB tokens on the network, according to Zhao. The funds were taken from BSC Token Hub, a bridge that allows customers to transfer tokens tied to one chain to another. We apologize for the inconvenience and will provide further updates accordingly.”īinance asked the affected network’s validators, who secure the system, to pause their work. Binance’s Australia’s financial services (AFS) licence only allows it to provide derivatives products to sophisticated investors, rather than retail customers. There is no need to contact Customer Support.In a series of social media posts Changpeng Zhao, Binance’s founder and chief executive, told users: “The issue is contained now. You will be notified about the outcome of the process once ready. Our customer support team is online 24/7 to help you, in-app or on browser. Please note that your Proof of Address may take up to 5 working days to be reviewed.Binance Adds GAS/BUSD, LUNA/TRY, NEBL/BUSD, PROS/BUSD & VIB/BUSD Trading Pairs. Binance Futures Will Launch USD-M PHB Perpetual Contracts with Up to 20x Leverage. Uploading documents in other formats will not work. Binance Margin Will Delist TCT on Isolated Margin. If you are unsure of the file format, right-click on the document and click. Make sure your document is in the correct format and file size.Keep the document unaltered, except when masking bank accounts or card numbers ( sensitive data can be covered).You should also scan all four corners of your document and ensure all text is readable. However, scans or screenshots should not have blurs or reflections and should not be in black and white. You may submit a photo/scan of a hard copy bill or a PDF file of a paperless bill. When you call us, just say I need an interpreter and we’ll arrange for someone to help with your banking enquiries. Please use original, unedited documents only and avoid documents with cuts. We have interpreter services that can help.Capture the document vertically (in portrait mode) to ensure the full document is captured.Check that the name and address on your Proof of Address document match the name and address you submitted during the Binance account registration process.If you are unsure, please refer to the lists above. Make sure your document can be used as Proof of Address.By Valery and 2 others 3 authors 7 articles. Binance only accepts Proof of Addresses that are dated within the last three months from the date of issuance. All about KYC - Verification, documents, applications, Singpass, Source of Funds. Auto-Invest Adds COS: Complete a Quiz to Receive a Free Auto-Invest COS Trial Plan & Subscribe to Auto-Invest to Earn Up to 10 USDT in. Binance Adds BTC/ARS, OP/TRY & PAXG/TRY Trading Pairs. Check that your document is not older than three months. Binance Liquid Swap Adds SUI/USDT, SUI/BTC & FLOKI/USDT Liquidity Pools.Government-issued National ID card containing residential address (cannot be the same document used for Identity verification)*.Government-issued student grants/loans or bursaries to a current residential address.Letters from a university to confirm the student’s identity and current residential address Binance (Support) Number(85O)424.I333 Pro Customer Care Support Service helpLineSupport2021SD AhfgeufgHG Want to get Binance without ph0ne number Not able to know the process how.Student rental agreements from university residence or university housing/halls.Bank reference letters - stamped and/or signed.Statements from the accepted list of fintech companies (see the note below).Certificate of residence from local government (within three months, unless stated otherwise).If you are using the App, go to P2P Help Center and tap the Binance Support icon on the top right. Letters from Tax/Government Authority (tax statements may go beyond three months, within the past year)* If you are on the Binance website, click the Binance Support icon on the bottom right and click Trading - Report P2P Scams.Phone support is scarce and I got ghosted too many times to count. Landline telephone/Internet/TV/communication packages bills (mobile bills are not acceptable)* We investigated five crypto exchanges’ customer support, including Coinbase, Binance US, Kraken, KuCoin and Gemini.Internet service provider account statements.Utility bills, e.g., electricity, water, gas, sewerage.Valid documents include, but are not limited to:
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